How can we help?
Find answers to common questions or get in touch with our team.
Contact Support
Have a question or need help? Our support team is here to assist you.
Email Usalex1nderschatzberg@gmail.com
Frequently Asked Questions
Snorfel uses AI to give you personalized insights about your dog. Upload a photo to identify their breed, discover their personality through interactive assessments, learn about health concerns specific to their breed, and chat with an AI assistant that knows your dog personally.
Our AI uses advanced image recognition to identify dog breeds with high accuracy, even accounting for your dog's weight to improve results. For mixed breeds, we identify the likely breed combinations. Results are for informational purposes and should not replace DNA testing for official verification.
Based on your dog's breed, Snorfel provides information about common health conditions to watch for, early warning signs, and preventive care tips. This helps you stay ahead of potential issues and have informed conversations with your vet.
Yes, we take data security seriously. All data is encrypted in transit and at rest. We never share your personal information or photos with third parties without your consent. See our Privacy Policy for more details.
Yes, you can request account deletion at any time through the app settings or by contacting our support team. We will permanently delete your account and all associated data within 30 days of your request.
Snorfel is available for iOS and Android devices. We recommend using the latest version of your operating system for the best experience.